Poarta Raiului

9.5/10 Exceptional Șugag, Romania

Poarta Raiului Overview

9.5/10 Exceptional
4-Star Hotel
Location Șugag, Romania
4 Room Types Accommodation options available
122 Amenities Comfort and convenience features

First Impressions

Poarta Raiului — which translates to “Gate of Heaven” — honestly lives up to its name in ways I didn’t expect. Tucked away in the small village of Tău Bistra in Romania’s Carpathian foothills, this four-star property feels more like a secret retreat than a typical hotel. The moment you arrive, you realize this isn’t just another mountain getaway — it’s the kind of place that makes you understand why it earned that impressive 9.5 rating.

The Setting

What struck me most was the location — you’re basically surrounded by pristine forest and rolling hills, with the kind of silence that city dwellers forget exists. Tău Bistra isn’t on most tourist maps, which is actually perfect because you get this authentic Romanian mountain experience without the crowds. The air here is so crisp it almost hurts your lungs at first, in the best possible way. You know what’s interesting? The hotel sits right at the edge where civilization meets wilderness — I spotted deer from my room window on the second morning.

Accommodation & Amenities

The rooms are thoughtfully designed with this mountain lodge aesthetic that doesn’t feel forced or overdone. Natural wood dominates, but they’ve balanced it with modern touches that actually work — good Wi-Fi, proper heating, and bathrooms that don’t make you miss city comforts. The restaurant serves traditional Romanian dishes alongside more familiar options, and I mean, the ciorbă de burtă here is probably the best I’ve had outside Bucharest. There’s also a small spa area that’s perfect after a day of hiking — nothing massive, but exactly what you need.

Activities & Surroundings

Here’s where Poarta Raiului really shines — it’s a genuine base for outdoor activities rather than just a place that claims to be. The hiking trails start literally from the hotel grounds, and the staff actually knows the routes instead of just handing you a generic map. I spent one afternoon exploring the nearby valleys and came back feeling like I’d discovered something special. The parking is adequate and secure, which matters when you’re bringing outdoor gear or just want peace of mind about your car.

Why Guests Love It

What makes this place work is how it strikes this perfect balance between rustic charm and genuine comfort. You’re not roughing it, but you’re also not insulated from the natural beauty that drew you here in the first place. The staff treats guests like welcomed friends rather than transactions, and there’s this relaxed atmosphere that makes it easy to unwind completely. It’s the kind of place where you actually disconnect — not because you have to, but because you want to.

Poarta Raiului Rooms

Choose from 4 accommodation options

Family Room

1 sofa bed and 1 large double bed Max persons: 2
From $89

Quadruple Room

2 bunk beds and 1 large double bed Max persons: 2
From $89

Suite

2 x 1 large double bed Max persons: 2
From $114

Deluxe Apartment

1 extra-large double bed and 2 single beds Max persons: 2
From $192
Image 1 of Poarta RaiuluiImage 2 of Poarta Raiului

Facilities & Amenities

Everything you need for a comfortable stay

Ski storage Heating Family rooms Non-smoking rooms Private bathroom Hairdryer Shower Balcony Terrace Garden Sauna Bicycle rental Hiking Bar Restaurant Flat-screen TV 24-hour front desk Parking Free WiFi Airport shuttle Electric vehicle charging station
Ski 2
  • Ski school Additional charge
  • Ski storage
Bedroom 3
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
General 12
  • Carbon monoxide detector
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Private entrance
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Airport shuttle Additional charge
  • Non-smoking rooms
Kitchen 3
  • Dining table
  • Cleaning products
  • Refrigerator
Bathroom 10
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Outdoors 8
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Wellness 16
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Sauna
Activities 9
  • Bicycle rental
  • Bike tours Additional charge
  • Walking tours
  • Kids' club
  • Nightclub/D J
  • Hiking
  • Children's playground
  • Games room
  • Skiing
Food & Drink 8
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant
Accessibility 1
  • Upper floors accessible by stairs only
Room Amenities 2
  • Socket near the bed
  • Clothes rack
Languages spoken 2
  • English
  • Romanian
Cleaning services 1
  • Daily housekeeping
Safety & security 8
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
Media & Technology 4
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Reception services 5
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Business facilities 2
  • Fax/photocopying
  • Meeting/banquet facilities Additional charge
Great for your stay 10
  • Private bathroom
  • Restaurant
  • Parking
  • Balcony
  • Spa and wellness centre
  • Free WiFi
  • View
  • Airport shuttle
  • Flat-screen TV
  • BBQ facilities
Outdoor swimming pool Free! 9
  • Opening times
  • Seasonal
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
Entertainment and family services 2
  • Indoor play area
  • Board games/puzzles
Parking Free private parking is possible on site (reservation is not needed). 2
  • Electric vehicle charging station
  • Accessible parking
Other for your stay 3
  • Landmark view
  • Mountain view
  • View

Guest Reviews

9.5
Exceptional Based on 10 reviews
Staff
9.5
Comfort
9.6
Location
9.6
Free WiFi
10
Facilities
9.6
Cleanliness
9.6
Value for money
9.1
A
Andrei
Romania
8/10

Great location and saunas. The food was good overall. Some meals can be improved - the meat was a bit chewy in a few cases. Breakfast can be more traditional - specially diary’s (butter), but it was varied enough. What could be improved: No...

Andrei from Romania

8/10

Great location and saunas.
The food was good overall. Some meals can be improved - the meat was a bit chewy in a few cases. Breakfast can be more traditional - specially diary’s (butter), but it was varied enough.

What could be improved: No campfire although the hotel was fully booked and everybody was asking for it.

31 August 2025
T
Tatianan9
Romania
10/10

Great location, friendly and helpful staff, and nice facilities. If you're looking for a quiet getaway in the mountains, with access to good food and a pool, I highly recommend this place.

What could be improved: Nothing to add here.

4 August 2025
M
Mihaela
Belgium
10/10

Nice facilities. We had a huge apartment. Very nice staff, extremely attentive and warm.

1 June 2025
M
Marius
Romania
9/10

I could choose a variety of dishes

What could be improved: I appreciate that the food was to caloric. I prefer to have food with less fat

9 March 2025
S
Serban
Romania
10/10

great accommodation for skiing in Sureanu, close to the slopes, big rooms, good food, nice staff, clean and comfortable

What could be improved: nothing comes to mind...it was all good

5 February 2025
S
Szabolcs
Romania
10/10

New spa. Great breakfast. Helpful crew!

3 January 2025
A
Afina
United States
10/10

Everything I experienced there, at the location.

What could be improved: The 14km road up to the location.

29 August 2024
S
Silviu
United States
10/10

Totally outstanding!
Great location and services.

24 August 2024
E
Evelyn
Romania
10/10

Modern rooms, very friendly staff, tasty food in the Restaurant and beautiful view.

9 April 2024
L
Luminita
United Kingdom
10/10

Very close to the ski slope,large room,comfortable bed.Friendly staff.
Really tasty breakfast

27 February 2024

Poarta Raiului Location

Poarta Raiului 22, 517775 Tău Bistra, Romania

Restaurants & cafes

Cafe/bar Cafe Bar 25 km
Restaurant Stâna Lu 22 km
Restaurant Big Burger- Petrila 24 km

Closest airports

Sibiu International Airport 86 km

Get in Touch

Have questions? We're here to help plan your perfect stay.

Address

Poarta Raiului 22, 517775 Tău Bistra, Romania

Phone

+13055294952

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