Palace Hotel Polom Overview
First Impressions
Walking up to Palace Hotel Polom on Hviezdoslavova Street, you’ll notice it sits right in the heart of Žilina’s pedestrian zone — honestly, the location couldn’t be better. The building itself has this solid, reliable feel that screams old-school European hospitality, though don’t expect anything too flashy from the outside. It’s the kind of place that draws you in with character rather than Instagram-worthy facades.
The Room Experience
The rooms here are what I’d call pleasantly spacious for a city center hotel. My room had high ceilings and windows that actually opened (you know how rare that’s becoming), letting in plenty of natural light during the day. The furnishings lean traditional — think dark wood and warm colors — but everything feels well-maintained and comfortable. The beds are genuinely good, which matters more than people realize when you’re exploring Slovakia all day.
Location & Getting Around
Here’s what makes this four-star spot work so well: you’re literally steps from Žilina’s main shopping street and the historic old town. I mean, you can walk to pretty much everything worth seeing in under ten minutes. The train station is close enough that you won’t need a taxi, but far enough that you’re not dealing with any noise. Plus, there’s decent parking nearby if you’re driving — which in Slovak city centers is actually a big deal.
Dining & Amenities
The hotel’s restaurant serves solid Slovak and international dishes, though honestly, with Žilina’s dining scene right outside your door, you might want to explore a bit. What I really appreciated was the breakfast spread — nothing too fancy, but fresh and filling with local touches that made it feel authentic rather than generic hotel fare. The staff genuinely knows the area well and can point you toward hidden gems that guidebooks miss.
Why Guests Love It
Look, Palace Hotel Polom isn’t trying to be the fanciest place in Slovakia, and that’s exactly why it works. It’s reliable, well-positioned, and run by people who actually care about making your stay smooth. The 7.4 rating makes sense — it’s not perfect, but it delivers on what matters most: comfort, location, and that feeling like you’re staying somewhere with real local character. For exploring Žilina or using it as a base for the Tatra mountains, you really can’t go wrong here.
Palace Hotel Polom Rooms
Choose from 6 accommodation options
Deluxe Queen Room
Twin Room
Deluxe King Room
Deluxe Apartment
President Suite
Single Room
Facilities & Amenities
Everything you need for a comfortable stay
Bedroom 4
- Linen
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 2 metres)
Kitchen 1
- Refrigerator
Bathroom 10
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors 1
- Terrace
Activities 3
- Sauna
- Hiking
- Table tennis
Living Area 1
- Desk
Food & Drink 7
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
Room Amenities 1
- Socket near the bed
Languages spoken 4
- Czech
- English
- Korean
- Slovak
Cleaning services 4
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security 8
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology 5
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services 6
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities 2
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay 10
- Private bathroom
- Parking
- Free WiFi
- Air conditioning
- Pets allowed
- Airport shuttle (free)
- Flat-screen TV
- Free parking
- Facilities for disabled guests
- Minibar
Other for your stay 16
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Carpeted
- Soundproof rooms
- Lift
- Fan
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Guest Reviews
beds were comfy, lots of hand lotion, great shower, very close to everything, easy check-in and check-out, very nice halls, furniture, soaked in history. there was router with internet right in the room What could be improved: glasses on the room...
Opposite the railway station and maybe five minutes if that from the main bus station, also next to a small food shop as well as other food locations within easy walking. The decor of the place is fantastic. What could be improved: The bedroom walls...
the room was very spacious and the shower was amazing, although I didn't work out what half the buttons were for. Right by the train station and easy access to the Nike Arena. What could be improved: Lunch and dinner are catering for Koreans.If you...
Very friendly staff
What could be improved: A bit cold in room but they resolved it
Location was excellent, directly opposite railway station and the town centre was just around the corner. Was made to feel very welcome by the young lady at the reception desk What could be improved: The lights in the corridor leading to rooms were...
Close to the station
Great stay and good breakfast, convenient for the railway station
What could be improved: Having been out for a meal, got back to the hotel around 9.30pm and found the bar shut, not happy as wanted a nightcap.
Nice location, nice stuff. Rooms are clean, but starting to look old.
Location superb. Breakfast excellent
What could be improved: The hotel is a bit tired. New decor needed
Very friendly staff. Shower looked great but couldn’t figure out how to work it. If I were using train, it is across street. What could be improved: I had to go to desk as the room temperature was warm. They had control of temperature, I didn’t. ...
Palace Hotel Polom Location
Hviezdoslavova 22, 01001 Žilina, Slovakia
Top attractions
Restaurants & cafes
Closest airports
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