Hotel AquaCity Riverside

8.2/10 Excellent Poprad, Slovakia

Hotel AquaCity Riverside Overview

8.2/10 Excellent
3-Star Hotel
Location Poprad, Slovakia
2 Room Types Accommodation options available
77 Amenities Comfort and convenience features

First Impressions

Hotel AquaCity Riverside sits right where you’d want it in Poprad — honestly, the location caught me off guard in the best way. This three-star place doesn’t try to be something it’s not, but there’s something refreshing about that straightforward approach. The building has this modern, clean look that fits perfectly with the whole AquaCity complex vibe.

The AquaCity Connection

Here’s what makes this place different — you’re literally connected to one of Slovakia’s biggest aqua parks. I mean, you can practically roll out of bed and be in the thermal pools within minutes. The hotel guests get discounted access, which actually makes the stay feel like better value than the nightly rate suggests. You know what’s nice? After a day of splashing around or hiking in the High Tatras, you can just slip back upstairs without dealing with parking or shuttles.

The Room Experience

My room was clean and functional — not fancy, but everything worked properly, which I honestly appreciate more than flashy decor that falls apart. The beds are comfortable enough, and the bathroom had decent water pressure. What I liked was the little balcony; not all rooms have them, but if you can snag one, the mountain views in the distance are pretty nice, especially in the morning with coffee.

Location and Getting Around

Poprad’s not exactly a tourist hotspot on its own, but that’s actually part of the charm here. You’re about 20 minutes from the serious hiking trails in the Tatras, and the train station’s close enough that you could easily day-trip to other Slovak towns if you wanted. There’s parking right at the hotel, which is clutch if you’re driving — and honestly, having a car opens up so much more of this region. The surrounding area has that small-town Slovak feel where people actually wave at you on the street.

Why Guests Love It

Look, this isn’t going to be the most Instagram-worthy hotel you’ll ever stay at, but it gets the fundamentals right. The staff speaks decent English, the restaurant serves solid Slovak comfort food (try the schnitzel — it’s massive), and you’re paying a fair price for what you get. Families especially seem to love the setup because kids can basically live in the water park while parents can actually relax. The 8.2 rating makes sense to me — it’s the kind of place that exceeds modest expectations rather than falling short of high ones.

Hotel AquaCity Riverside Rooms

Choose from 2 accommodation options

Standard Double Room

1 large double bed Max persons: 2
From $176

Double Room with Extra Bed

1 large double bed Max persons: 2
From $219
Image 1 of Hotel AquaCity RiversideImage 2 of Hotel AquaCity Riverside

Facilities & Amenities

Everything you need for a comfortable stay

Ski storage Heating Non-smoking rooms Room service Private bathroom Hairdryer Shower Bar Restaurant Flat-screen TV Parking Free WiFi Pets allowed Fitness centre Free parking
Ski 1
  • Ski storage
General 7
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Kitchen 1
  • Electric kettle
Bathroom 7
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Wellness 10
  • Kids' pool
  • Steam room
  • Water slide
  • Hammam Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Solarium Additional charge
  • Fitness centre Additional charge
  • Sauna Additional charge
Activities 5
  • Water park
  • Evening entertainment
  • Entertainment staff
  • Skiing Off-site
  • Tennis court Additional charge
Living Area 1
  • Desk
Food & Drink 3
  • Bar
  • Minibar
  • Restaurant
Accessibility 1
  • Upper floors accessible by elevator
Room Amenities 1
  • Socket near the bed
Languages spoken 4
  • German
  • English
  • Polish
  • Slovak
Cleaning services 3
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Safety & security 6
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
Media & Technology 5
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Reception services 3
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
Business facilities 2
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Great for your stay 10
  • Private bathroom
  • Parking
  • Restaurant
  • Spa and wellness centre
  • Free WiFi
  • Pets allowed
  • Fitness centre
  • Flat-screen TV
  • Free parking
  • Room service
Entertainment and family services 1
  • Babysitting/child services
3 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!Pool 3 - outdoor (kids) Free! 4
  • Open all year
  • Open all year
  • Open all year
  • Suitable for kids
Other for your stay 2
  • Linen
  • Wardrobe or closet

Guest Reviews

8.2
Excellent Based on 10 reviews
Staff
9.0
Comfort
8.2
Location
8.4
Free WiFi
8.2
Facilities
8.1
Cleanliness
8.5
Value for money
8.4
J
Jstephenc
United Kingdom
8/10

Good value, great foid, comfortable bar and lounge. We were a five minute walk from the main hotel and restaurant but our accomodation was much more reasonbly priced and the food was the same.

5 November 2025
I
Iveta
Slovakia
9/10

The staff was very friendly, the food was tasty and always had a nice selection of different dishes and salads. The cleaners have been very attentive. They always made sure we had a clean room, restocked well any toiletries and teas and coffee, and...

Iveta from Slovakia

9/10

The staff was very friendly, the food was tasty and always had a nice selection of different dishes and salads. The cleaners have been very attentive. They always made sure we had a clean room, restocked well any toiletries and teas and coffee, and offered change of towels even though we didn't put them on the floor as instructed.

What could be improved: There was a great selection of breakfast options, but my little one found all the sausages far too spicy. Perhaps it would be nice to have some mild version for children

18 July 2025
S
Svätoslav
Slovakia
9/10

Great location, good choice of services included, which I didn't use

What could be improved: Saturday evening event nearby that ran till midnight. It was too noisy.

23 June 2024
T
Travelling
Spain
8/10

The room is comfortable. In the mornings it may be heard people coming out of other rooms. Breakfast and dinner are fine. The pools complex is great. What could be improved: One of the woman behaviour at reception was ok but could be better. There...

Travelling from Spain

8/10

The room is comfortable. In the mornings it may be heard people coming out of other rooms. Breakfast and dinner are fine. The pools complex is great.

What could be improved: One of the woman behaviour at reception was ok but could be better. There were not displayed the pool coupons discounts at the rooms but she insisted they were without proven it. It was thankfully solved by the direction.

29 May 2024
I
Ionut
Romania
8/10

Hotel is in the stadium area, not in the main building. clean small rooms but you can hear anything from the neighbors Close to hotel have lidl, the city center of Poprad is within walking distance What could be improved: we need to walk to the...

Ionut from Romania

8/10

Hotel is in the stadium area, not in the main building.
clean small rooms but you can hear anything from the neighbors
Close to hotel have lidl, the city center of Poprad is within walking distance

What could be improved: we need to walk to the other main building for everything - meals and spa.
Also i did not like that the aquapark entrance is the same as for all other outside people and you need to queue and always give the bracelet back… separate entrance for hotel guests is needed!!
Maybe even a tunnel or something to be able to propery and conveniently reach the aquapark.
In winter with rain is no fun to walk there…
And then for dinner to go in the restaurant with all spa bags is also not convenient - as it did not make sense to walk and leave them in the room and then go back there for dinner.

17 March 2024
T
Terry
Czech Republic
7/10

Was nice and clean and tidy What could be improved: Was a little bit of a walk to breakfast and dinner outside to the aqua park which was also a little disappointing that had to walk outside between the pool and the apartment outside in the cold....

Terry from Czech Republic

7/10

Was nice and clean and tidy

What could be improved: Was a little bit of a walk to breakfast and dinner outside to the aqua park which was also a little disappointing that had to walk outside between the pool and the apartment outside in the cold. But for the price point it was worth the walk! Only having one key for the apartment was the hardest point as need key to power the electric but needed key to get in. So if someone with kids had someone stay in with the kids and the other person wanted to pop across to the entertainment bar then they would have to knock to get in risking waking the family as can’t go with key without leaving the family without electricity.

10 March 2024
S
Seva
Hungary
9/10

Riverside is not in the Aquacity building but 200 meters away inside the sport stadium. For food you need to walk over to the main buiding. Buffet breakfast and dinner were great with lots of choices, they had gluten free bread upon request. What...

Seva from Hungary

9/10

Riverside is not in the Aquacity building but 200 meters away inside the sport stadium. For food you need to walk over to the main buiding. Buffet breakfast and dinner were great with lots of choices, they had gluten free bread upon request.

What could be improved: Bathrobe and towel was not provided for the wellness.

24 January 2024
T
Taras
Ukraine
8/10

aquapark access included, central location, half board, parking space, inside the stadium building)

What could be improved: good choice for a 1-night stay, room is small and lacks proper ventilation

30 July 2023
L
Liva
Latvia
8/10

Comfortable clean rooms. Great shower. Excellent breakfast and dinner. Access to Aquacity. The pet fee is 15 euro per night and Wellness area access is 10 euro. What could be improved: Wifi was poor. Difficult to find at first. My room was by the...

Liva from Latvia

8/10

Comfortable clean rooms. Great shower. Excellent breakfast and dinner. Access to Aquacity. The pet fee is 15 euro per night and Wellness area access is 10 euro.

What could be improved: Wifi was poor. Difficult to find at first. My room was by the tennis courts and in the daytime it felt like I lacked privacy as the only window cover was blinds. The pet fee was 15 euro a night which seemed a bit high compared to other places I've stayed.

17 July 2023
J
Judith
Canada
8/10

Connection with water park and wonderful sauna ; food was good

What could be improved: It was really difficult to find, navigation put us to a closed gate, walls are thin and you hear everything going on

14 July 2023

Hotel AquaCity Riverside Location

Sportova Ulica 1397/2, 05801 Poprad, Slovakia

Top attractions

Kezmarok Castle 14 km
Square of St. Egidius in Poprad 1.2 km

Restaurants & cafes

Restaurant Pension Aqualand 450 m
Restaurant Koliba u Štefana 250 m
Restaurant High Tatras a Riverside 300 m

Public transport

Train Train Station Poprad Tatry 1.5 km

Closest airports

Poprad-Tatry Airport 4.8 km

Get in Touch

Have questions? We're here to help plan your perfect stay.

Address

Sportova Ulica 1397/2, 05801 Poprad, Slovakia

Phone

+13055294952

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