Hotel AquaCity Mountain View Overview
First Impressions
Hotel AquaCity Mountain View sits right in the heart of Poprad, and honestly, the name pretty much tells you everything you need to know. You walk into this four-star place and immediately notice those floor-to-ceiling windows framing the High Tatras — it’s the kind of view that makes you stop mid-conversation. The lobby feels modern without being cold, which I actually appreciate since so many hotels go overboard with the minimalist thing.
Location & Getting Around
Here’s what I love about the location — you’re literally steps from the AquaCity water park complex, which means you can basically roll out of bed and be floating in thermal pools within minutes. The main train station is about a 10-minute walk, and if you’re planning day trips to the mountains (which you absolutely should), the buses to Štrbské Pleso and other Tatras destinations stop practically outside your door. I mean, you really can’t ask for better access to both the thermal attractions and the hiking trails.
The Room Experience
My room was on the sixth floor, and that mountain view everyone talks about? Yeah, it’s real — you wake up to those peaks every morning, and it never gets old. The space itself is comfortable, maybe not huge, but thoughtfully laid out with decent storage and a bathroom that actually has proper water pressure. The beds are firm (which I prefer), and there’s enough space to spread out your hiking gear if you’re doing the outdoor thing.
Dining & Amenities
The restaurant downstairs serves solid Slovak classics alongside international dishes — their goulash is honestly better than some places I’ve tried in mountain villages. What really sets this place apart though is the direct connection to AquaCity’s thermal pools and spa facilities. You get discounted access as a hotel guest, and after spending a day scrambling up mountain trails, those hot springs feel like pure magic. There’s also covered parking available, which matters more than you’d think when you’re dealing with mountain weather.
Why Guests Love It
Look, this isn’t the fanciest hotel you’ll ever stay in, but it gets the fundamentals right in a way that makes your whole Poprad experience smoother. The staff actually knows the area — they’ll give you real hiking recommendations, not just tourist brochure stuff. And that combination of mountain access, thermal relaxation, and a decent night’s sleep? That’s exactly what you want when you’re using Poprad as your High Tatras base camp. The 8.7 rating makes sense once you’ve stayed here.
Hotel AquaCity Mountain View Rooms
Choose from 2 accommodation options
Standard Double Room
Deluxe Suite with Balcony (2 Adults + 2 Children)

Facilities & Amenities
Everything you need for a comfortable stay
Ski 2
- Ski pass vendor
- Ski storage
Bedroom 2
- Linen
- Wardrobe or closet
General 12
- Pet bowls
- Pet basket
- Designated smoking area
- Non-smoking throughout
- Wake-up service
- Heating
- Packed lunches
- Carpeted
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Kitchen 1
- Electric kettle
Bathroom 9
- Toilet paper
- Towels
- Bidet
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
Outdoors 2
- Balcony
- Terrace
Wellness 20
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- Hot spring bath
- Hammam
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre
- Solarium
- Fitness centre
- Sauna
Activities 13
- Aerobics
- Water park
- Evening entertainment
- Kids' club
- Nightclub/D J
- Entertainment staff
- Cycling
- Hiking
- Billiards
- Children's playground
- Games room
- Skiing Off-site
- Tennis court
Living Area 1
- Desk
Food & Drink 7
- Coffee house on site
- Kid-friendly buffet
- Kid meals
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility 1
- Upper floors accessible by elevator
Room Amenities 1
- Socket near the bed
Languages spoken 7
- Czech
- German
- English
- Polish
- Russian
- Slovak
- Ukrainian
Cleaning services 4
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security 7
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology 5
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services 4
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- 24-hour front desk
Business facilities 3
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay 10
- Private bathroom
- Parking
- Restaurant
- Balcony
- Spa and wellness centre
- Free WiFi
- View
- Pets allowed
- Fitness centre
- Bath
Entertainment and family services 4
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child services
Parking Free private parking is possible on site (reservation is not possible). 2
- Electric vehicle charging station
- Accessible parking
3 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!Pool 3 - outdoor (kids) Free! 5
- Open all year
- All ages welcome
- Open all year
- All ages welcome
- Suitable for kids
Other for your stay 2
- Mountain view
- View
Guest Reviews
Nice gym and pool. Restaurant. Friendly staff
What could be improved: There were no containers for separating waste into paper, plastic, and glass, so kilograms of recyclable waste were thrown into a single bin.
Incredible value for the amount of pools and saunas unlimited use for two full days when paying for one nights stay - brilliant buffets too and luxury room
What could be improved: Nothing
Clean, spacious, delicious meals, lot of extra animations, free spa access the day of departure. Highly recommended:)
The hotel was clean, the staff were friendly. Food was lovely and the spa and pool were bliss.
The views in the morning were incredible.
We will be returning for sure
What could be improved: We loved everything about the stay.
Amazing view of the mountains, very friendly staff they all speak English 👍🏻 in total very satisfied.
Everything
What could be improved: Everything was perfect
Great food, good room with lovely bathroom and an excellent deal with park and wellness entry included. Dinner was really good with lots of choice and quality (I do wonder if vegetarians would find it lacking though?) Staff were polite and helpful...
Weekend dinner buffet had live music which was wonderful
Room comfortable
Family friendly hotel and aquapark
What could be improved: No extra towels for aquapark
Room was comfortable There is playground at the reception level, at the bar as well as inside the aquapark itself which is absolutely fabulous when traveling with little children Breakfast and dinner buffet was lovely What could be improved: That...
Ease of booking, facilities close to the rooms, great pools and wellness. Half board is excellent value, quality food, and plenty of it. The property is very central on outskirts of city centre. Lidl is just a 10 minute stroll away if you forget...
Hotel AquaCity Mountain View Location
Sportova 1397/1, 058 01 Poprad, Slovakia
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