Spa & Wellness Hotel Fitak****

Really lovely spa hotel in the Liptovsky Jan valley. Really clean, modern fittings, spacious room, VERY comfortable beds. We slept really well, had a gorgeous mountain view and enjoyed the surrounding walking after a good breakfast. The pool was nice, I had an excellent (TOUGH) massage, and a really comprehensive spa experience.

What could be improved: I didn't dislike anything, as such, but I have some comments about the hotel that could make it better - I only gave it 9/10 because I think it let itself down in a couple of areas.
Firstly, the pool does not open until 12:00 midday - this is crazy. We didn't realise this when we booked - we probably would still have picked it because we saw the alternatives in the same valley and nearer to Chopok where there are some hideous hotels, BUT, we are breakfast swimmers, and it is not weird to want to swim early in the morning. We chose to go to a spa hotel to have access to a pool all day. The spa is also not open until 15:00 - this is also crazy. You pay to go to a spa hotel but for half of the time, literally, you cannot go in there. We thought that they might say this was related to staffing issues or something, but i don't find it acceptable when there often wasn't a lifeguard anyway, and it presumably does not take that long to clean.

Secondly, we were unsure about the spa process - normally upon entering the pool and spa area there are towels available to you. Here, there were none, so the first time we went down without anything. I think they should provide towels in the spa - this is common practice. It is quite a new hotel so perhaps these are just teething problems. ?

Thirdly, we had a good breakfast, but there was a clear divide between the weekend breakfast and the weekday breakfast - we stayed from Thursday to Tuesday, and on saturday and sunday we had a great choice - on monday/tuesday, suddenly they didn't provide much. I understand this is about numbers, but this doesn't mean you have to reduce choice - just reduce the amount of food. Disappointing. The white bread was also stale on a couple of mornings - reused from dinner?

Lastly, we had dirty spoons left in the tea set in the room, and a dirty cup in the bathroom. Overall the hotel was spotless and no issues with the major things (bathroom, toilet, sheets etc.

* Delicious breakfast with plenty of variety.
* Spacious, clean rooms with comfortable beds.
* Wellness & swimming pool perfect for relaxation.
* Free car charger and free parking.
* Tasty dinners available in the hotel – highly recommend.
* Friendly, welcoming staff who make you feel at home.
* Evening entertainment such as live jazz or guitar performances adds a special touch.

A perfect choice for a relaxing and enjoyable getaway!

What could be improved: (Large) Dogs are allowed in the hotel, and at times it didn’t feel entirely hygienic.

Great place to rest, the sauna world part was amazing. The pool was nice as well.

Breakfasts are quite simple, but they're fine. Dinners are very nice.

Our room was spacious and bed was very comfortable.

With a car it's relatively close to nice slopes for skiing in winter.

What could be improved: It's a small thing, but you can't control the temperature from the room directly. You need to call the reception so they can change the temperature for you.